Returns & Exchange Policy:
(一)Returns
Thank you for shopping with us. We value your satisfaction and want to ensure a smooth return process for you. Please read our Returns Policy carefully, as it contains important information regarding returns, exchanges, and refunds.
We have a 7-day return policy, starting from the date you receive your item. To be eligible for a return, the item must be in the same condition as when you received it. It should be unworn or unused, with all tags attached and in its original packaging.
To initiate a return, please contact us . You will receive instructions on how and where to send the package. Please note that returns sent without prior authorization will not be accepted.
Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. If approved, the refund will be processed and applied to your original method of payment within approximately 15 business days.
(2)Exchange
We understand that sometimes products may arrive defective or damaged. In such cases, we offer exchanges for the same product. If you discover that your order is flawed, please contact us . with photos and/or video clip of the wrong/damaged product. We will guide you through the exchange process and ensure a free exchange.
Please note: that exchanges are only available for defective or damaged products. Change of mind returns or exchanges based on color, size, or texture are not acceptable.
We appreciate your understanding and cooperation in following our return policies. By making a purchase with us, you confirm that you have read, understood, and accepted our Return & Refund Policy.
If you require any further clarification or assistance, please let us know.