hammer62 partners with merchants and artisans in order to provide you with the best prices and the highest quality products.
Our global reach means we provide tracking numbers and we offer our customers a great experience.
HOW DOES SHIPPING WORK?
Q: How much does shipping cost?
A: We only offer Free Shipping. Therefore any/all item(s) purchased on this website will not be charged a shipping fee.
Q: How do I check the status of my order?
A: You can track your order status in real-time by checking the shipping confirmation email sent to you within 4 business days of your purchase or by clicking the 'Track My Order' link found on the footer menu. You can also contact us directly at rivaangelica58@gmail.com to check the status of your order.
Please note: Your tracking information pertains to the company in charge of delivering your package locally, this does not include international logistics. Once they have received your package, you will begin to receive shipping updates, including estimated delivery times. Rest assured that your order is on its way and will be with you shortly.
Q: How long will it take for my order to arrive?
A:Please click this page:https://hammer62.com/pages/shipping-returns
CHECKOUT PROCESS:
Q: Do I need to create an account to place an order?
A: No, we don't have account services on this website.
Q: Can I make changes to my order after I've placed it?
A: Yes, we suggest notify us via email
at rivaangelica58@gmail.com within 48 hours of placing it. We will notify you via email once the changes have been applied.
PAYMENT OPTIONS:
Q: What payment methods do you accept?
A: We accept paypal and credit card.
Q: Is my payment information secure?
A: Yes, we take the security of your payment information seriously. All payment transactions are encrypted and processed through secure payment gateways. This is made possible through the use of a Secure Sockets Layer (SSL) Certificate which establishes an encrypted connection between our website and your web browser.
PLEASE NOTE: that our primary currency is $ (USD). While the prices may display in you local currency, you will be charged in USD.
RETURNS & REFUNDS POLICY
Q: What is your return policy?
A:Please click this page:https://hammer62.com/pages/shipping-returns
Q: How long does it take to receive a refund?
A: Refunds are typically processed within 7 business days after we receive the returned item. The refund will be issued to the original payment method used at checkout.
WHICH BROWSER SHOULD I USE TO VIEW YOUR SITE?
We highly recommend that you browse with the latest version of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Apple Safari or Samsung Internet.
CAN I CANCEL MY ORDER?
Cancellation requests must be requested within 24 hours of your order being placed. You can contact our customer service team at rivaangelica58@gmail.com If we accept your cancellation request, we will inform you via email and confirm how we will send you the changed product or refund. Once shipped, item(s) cannot be cancelled or diverted. However, if you do decide to contact us, we will try our best to get your order delivered to you.
I HAVE PLACED AN ORDER WITH MULTIPLE ITEMS RECENTLY, CAN I COMBINE THEM INTO ONE PACKAGE?
Since we don't stock all our offerings in one location, certain items will be delivered separately. Rest assured, all your items will reach you.
HOW DO WE CONTACT YOU WITH PRESSING INQUIRIES?
Reach us via email at rivaangelica58@gmail.com, we'll get back to you as soon as possible.